Job Description

Job Overview

We are seeking a skilled IT Support Specialist to join our team.

  • Provide end-user IT assistance and support

A successful Technical Support Engineer should possess excellent problem-solving skills, be able to effectively communicate technical information to both technical and non-technical stakeholders, and work well under pressure.


  • Troubleshoot complex hardware and software issues with minimal supervision;

  • Collaborate with cross-functional teams to resolve service desk tickets efficiently;


good communication skill is essential for the role

The ideal candidate will have experience working in an IT environment, preferably in a helpdesk or field service capacity. A strong understanding of operating systems, hardware components, networking fundamentals,
analyzing problems systematically,
developing practical solutions through critical thinking
collaborating positively.

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