IT IS Service Desk Analyst

This role is for one of the Weekday's clients

Min Experience: 2 years

Location: Delhi

JobType: full-time

We are seeking a motivated HR Helpdesk Administrator to provide critical first-level support for a newly implemented HR system. This role acts as the primary point of contact for employees, managers, and HR teams, ensuring smooth resolution of HR-related queries and issues. It is ideal for someone with 1–2 years of experience in helpdesk or customer support, strong problem-solving skills, and an interest in HR operations. You will play a pivotal role in maintaining excellent service standards while supporting system users and internal HR teams across multiple regions.

Requirements

Key Responsibilities

• Serve as the first point of contact for HR system users, addressing inquiries via email, phone, HR tool, and mobile application.
• Provide 24x7 support to e...