Job Description
Key Responsibilities
Provide Level 1 IT support via phone, email, chat, or ticketing system
Log, track, and resolve incidents and service requests using ITSM tools
Troubleshoot Windows OS, hardware, software, and peripheral issues
Perform password resets,
Provide Level 1 IT support via phone, email, chat, or ticketing system
Log, track, and resolve incidents and service requests using ITSM tools
Troubleshoot Windows OS, hardware, software, and peripheral issues
Perform password resets,
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