It Lead - Application Support

Position: IT Lead - Application Support (ZOHO Suite)

Type: Full-Time | Remote

Reporting To: Head of IT

Role Summary:

The IT Lead - Application Support (ZOHO Suite) is the technical subject matter expert responsible for the end-toend administration, configuration, customization, and integration of the organization's entire ZOHO suite of applications. This role ensures the ZOHO platform is robust, scalable, and optimized to support critical business processes across multiple departments. The Lead will provide advanced support, manage system governance, and

drive strategic adoption of the ZOHO ecosystem.

Key responsibilities for the role:

● Administration of the entire ZOHO suite applications for the organization.

● Design and implement complex ZOHO configurations, modules, and security profiles.

● Develop and maintain cust...