IT Lead

Technology Operations Manager

Responsibilities

• Lead procurement and contract negotiations with technology suppliers.
• Oversee the operation of key technology applications (ride-hailing platforms, call centers, etc.).
• Provide IT support for on-site systems, ensuring operational efficiency.
• Manage technology equipment, including physical devices, software licenses, and accounts.
• Ensure effective technology asset management and support infrastructure growth.

Qualifications

• Extensive experience in technology operations, including procurement and IT support.
• Strong understanding of technology systems in fast-paced environments (ride-hailing, call centers, etc.).
• Proven track record in contract management and supplier relationships.
• Excellent leadership, organizational, and problem-solving skills.