IT Manager - CO

About the Role

The IT Manager will oversee daily IT operations, ensure the reliability and security of our systems, and lead support efforts across the organization. This role requires strong technical expertise, clear communication skills, and a highly proactive approach to both problem‑solving and project execution.

Responsibilities

• Oversee day‑to‑day IT operations to ensure system stability, security, and optimal performance.
• Manage and prioritize IT support tickets, ensuring fast, effective resolution with proactive follow‑through.
• Troubleshoot and resolve complex hardware, software, and network issues.
• Maintain and improve IT infrastructure, including networks, identity management, security tools, and device management.
• Develop and document IT policies, processes, and system configurations.
• Support employee onboarding/offboarding and access workflows.
• Manage IT vendors, ass...