Job Description
Duties and Responsibilities:
- Manage and oversee the day-to-day technical and support operation of IT and Innovations department.
- Provide immediate and long-term solution for emerging issuing and concern from the IT technical and support operation.
- Aid in the management and administration all servers (virtual, physical, and cloud-hosted) in optimal working conditions.
- Ensure reliable user access to computer, network, and other IT-related resources.
- Aid in the monitoring and testing of system and network performance and security, administration security solutions, including firewall, anti-virus, and intrusion detection systems and in the backup and restoration effort of the department.
- Uphold, implement, and maintain IT-related procedures, policies, and restriction.
- Recommend, schedule, and perform network improvements, upgrades, and repairs.
- Participate on capacity planning, network and systems d...
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