Job Description

Duties and Responsibilities:

  • Manage and oversee the day-to-day technical and support operation of IT and Innovations department.
  • Provide immediate and long-term solution for emerging issuing and concern from the IT technical and support operation.
  • Aid in the management and administration all servers (virtual, physical, and cloud-hosted) in optimal working conditions.
  • Ensure reliable user access to computer, network, and other IT-related resources.
  • Aid in the monitoring and testing of system and network performance and security, administration security solutions, including firewall, anti-virus, and intrusion detection systems and in the backup and restoration effort of the department.
  • Uphold, implement, and maintain IT-related procedures, policies, and restriction.
  • Recommend, schedule, and perform network improvements, upgrades, and repairs.
  • Participate on capacity planning, network and systems d...

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