IT Manager

Location: Stoke on Trent
Contract Type: Full-time
Department: Information Security & Cyber Services

We're looking for an experienced and forward‑thinking IT Manager to oversee our technical operations and drive continuous improvement across our organisation. This is an exciting opportunity for someone who thrives in a hands‑on role, enjoys innovation, and is passionate about building secure, resilient, and efficient IT environments.

Requirements

Key Responsibilities

• Provide Level 1, 2, and 3 support to internal teams
• Assist staff with IT queries and troubleshooting
• Test and deploy software/hardware updates
• Manage IT assets and maintain documentation
• Ensure security, backup, and redundancy strategies
• Monitor and harden systems for security
• Research and implement new technologies
• Manage Windows/Linux servers and M365 services
• Oversee user account management
• Col...