Job Description

KEY RESPONSIBILITIES

  • Operates/maintains wide-area/local-area networks (LAN/WAN/VPN, etc.) to prevent operational disruptions and provide stable communications environments.

  • Drives network design, construction, and upgrades projects to ensure future scalability and flexibility including cloud environments.

  • Implements configuration management, access control, and log monitoring for network devices to reduce security risks.

  • Deploys / operates monitoring and automation tools to enhance network visibility and efficiency.

  • Minimizes the impact of failures and changes by implementing responses based on change management and incident management processes.

  • Responds to escalations from the IT service desk and, as Level 2 support, investigate and resolve network-related technical issues.

  • Collaborates with business departments and other IT teams to organize network requiremen...

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