Job Description

<p><b>Security Comments</b>:</p><p>SOALEWS - A (Standard) Background Check package in HireRight ALEA Check Temporary Worker Agreement Confirmation of E-Verify Completion Resource Employment Status Validation Form</p><p><b>Position Description</b>:</p><p>Job Title: Network Operations Support Technician (2nd Shift) Position Overview: This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. The technician will be responsible for monitoring and maintaining the State of Alabama s LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits. Key Responsibilities: Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability. Maintain and update ServiceNow records including incidents, ...

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