IT Onsite Technician

Role:

As a Hemmersbach Technician you will be a direct customer contact for various requirements.

• Help users with their problems and requests.
• Analyse errors, maintain hardware, set up and remove workstations, install and configure new software (IMACD), and manage user accounts via Active Directory.
• Log the approach and the solution to problems in a ticketing system.
• Provide local support to resident technicians and remote support to the rest of the headquarters of the Corporate Group, according to demand.
• Interact with external service providers.
• Attend weekly telephone conferences with the international team (in English).
• Provide meeting rooms support.

Requirements:

• Minimum of two to three (2-3) years with direct PC and Laptop Hardware Service experience
• Ability to build relationships
• Excellent time management skill
• Experience in OS, A...