IT Operations Analyst

The IT Operations Analyst is responsible for ensuring the stability, integrity, and efficient operation of the organizations information technology infrastructure and services. This role supports day-to-day IT operations, monitors system performance, resolves technical incidents, and collaborates with cross-functional teams to maintain secure, reliable, and scalable technology environments aligned with business objectives.

The ideal candidate demonstrates strong analytical thinking, technical troubleshooting ability, attention to detail, and a commitment to service excellence in a fast-paced operational environment.

Key Responsibilities:

IT Operations & System Monitoring

Monitor enterprise systems, networks, and applications to ensure optimal availability and performance.

Respond to system alerts, incidents, and service disruptions in accordance with established SLAs.

Perform root-cause analysis and implement corrective and p...