IT Operations & Cybersecurity Specialist

Sacred Byte is a Berlin-based managed security services provider. We deliver secure IT infrastructure and compliance-ready cybersecurity for companies handling sensitive data—making enterprise-grade protection accessible to small and mid-sized organisations through smart administration and open-source solutions.

We're building a distributed team and looking for a reliable, curious technician internationally to help us keep client operations running smoothly while developing your security expertise.

Tasks

You'll handle day-to-day IT operations for our clients and contribute to internal security projects:

• Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace


• Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers


• Triage first-line support tickets (password resets, access requests) and escalate complex issues


• Run weekly maintenance checks: patch...