IT Operations Engineer

Requirements

• If you are energetic, curious, motivated and ambitious, be part of our world
• If you are a skilled IT professional with a knack for solving technical issues, troubleshooting macOS-related problems and committed to delivering top‑notch user support, we encourage you to apply for this role
• Excellent problem‑solving skills and a passion for helping end‑users
• Experience in providing technical support with an understanding of macOS environment
• Experience in managing user accounts and access with SaaS applications like Okta and Google Workspace
• Ability to efficiently and creatively find solutions to problems, utilizing available resources effectively
• Thrive in an environment that values individual accountability and is unafraid of challenges that may come with ambiguity
• Excited to learn how and why things work, and approach every problem from first principles
• Exceptional communic...