Job Description

  • Help leading enterprises modernize their infrastructure without upfront capital
  • Be part of a collaborative environment where innovation meets purpose
  • About Our Client

    A global leader in sustainability and infrastructure modernization, helping enterprises decarbonize and optimize operations across thousands of sites worldwide.

    Job Description

  • Own all IT operations and service delivery, ensuring predictable, stable, and secure technology operations aligned with business priorities
  • Deliver comprehensive ITIL implementation across the organization including change management, configuration management, release management, incident management, and service level management
  • Execute IT service management strategy, driving operational excellence and continuous improvement
  • Execute administration and operations of enterprise systems including CRM (Salesforce), ERP (NetSuite), and marketing automation platforms (HubSpot)
  • Oversee enterprise systems administration across diverse technology platforms including SaaS applications and integrated business platforms
  • Drive execution of cybersecurity controls, monitoring, and incident response as defined by the security strategy
  • The Successful Applicant

  • Minimum of 12+ years of progressive IT leadership experience including systems administration, team management, and multi-national team leadership with proven track record of driving operational excellence
  • Deep expertise in ITIL v4 methodologies including comprehensive understanding of service management, change management, configuration management, release management, and incident management with proven implementation experience
  • Exceptional English communication and influence skills with demonstrated ability to communicate complex technical concepts to diverse audiences and build collaborative partnerships across cultural boundaries
  • Proven execution leadership with ability to translate strategic direction into operational results while partnering effectively with senior leadership
  • Strong coaching and mentoring capabilities with proven experience developing technical talent and building operational capabilities in distributed team environments
  • Demonstrated Agile methodology expertise including iterative delivery, stakeholder collaboration, cross-functional team leadership, and continuous improvement practices
  • Customer-obsessed mindset with experience delivering technology solutions that prioritize user experience, adoption success, and measurable business outcomes
  • Experience with enterprise systems including CRM platforms (Salesforce), ERP systems (NetSuite), and marketing automation tools (HubSpot)
  • Apply for this Position

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