Job Description
Job Summary:
The IT Operations Lead is responsible for ensuring smooth IT operations, delivering exceptional end-user support services, and driving operational stability. This role involves managing high-availability systems, collaborating with cross-functional teams, and leading technical projects to align with organizational goals. Candidates with experience in enterprise-level IT environments, cloud operations, and compliance frameworks, especially in the travel or airline industry, are highly preferred.
The IT Operations Lead is responsible for ensuring smooth IT operations, delivering exceptional end-user support services, and driving operational stability. This role involves managing high-availability systems, collaborating with cross-functional teams, and leading technical projects to align with organizational goals. Candidates with experience in enterprise-level IT environments, cloud operations, and compliance frameworks, especially in the travel or airline industry, are highly preferred.
Must Have Skills (Mandatory)
- Expertise in Microsoft technologies and applications.
- Knowledge of IT infrastructure, applications, and compliance frameworks (ITIL, ISO, etc.).
- Proficiency in high-availability networks, disaster recovery architectures, and cloud operations (AWS or Azure).
- Technical support for hardware, software, and network issues.
- IT project planning and...
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