IT Operations Lead

Gavin de Becker & Associates is a dynamic security firm innovating threat assessment and public figure protection. Our mission aims to protect and enhance the lives of those we serve. From media figures and Fortune 500 corporations to universities and government agencies, GDBA stands on the front line of the assessment, prediction, and management of violence.

We are seeking a full time IT Operations Lead to work out of our San Antonio, TX office.

Required Qualifications

• 2-3 years of helpdesk experience including managing IT infrastructure, networks, operations, applications, security, and technical support.
• 2-3 years of experience in a leadership role including training, coaching, and mentoring service desk specialists.
• Extensive technical experience to troubleshoot the individual components of a computer.
• Demonstrates a persistent problem-solving and efficient approach to technology.
• Demonstrated abi...