Job Description
As an IT Operations Lead, you will report directly to the Sr. Manager of IT Operations for Time and Attendance Applications.
Your responsibilities will include the execution of operational aspects related to Kronos Workforce Central and our related time systems.
Additionally, you will coordinate with a world-class, global operations team to perform system configuration updates, monitor system performance, conduct audits for data accuracy and compliance, and address any system issues that arise.
- Manage system configurations such as Pay Codes, Pay Rules, Work Rules, Holiday Credits, and Workforce Genies.
- Troubleshoot and resolve system issues, working closely with vendors or internal IT teams to implement timely resolutions.
- Collaborate with cross-functional teams to gather user requirements, assess system capabilities, and provide recommendations for system enhancements or improvements.
- Prioritize user requirements by addressing the needs of different stakehold...
Your responsibilities will include the execution of operational aspects related to Kronos Workforce Central and our related time systems.
Additionally, you will coordinate with a world-class, global operations team to perform system configuration updates, monitor system performance, conduct audits for data accuracy and compliance, and address any system issues that arise.
- Manage system configurations such as Pay Codes, Pay Rules, Work Rules, Holiday Credits, and Workforce Genies.
- Troubleshoot and resolve system issues, working closely with vendors or internal IT teams to implement timely resolutions.
- Collaborate with cross-functional teams to gather user requirements, assess system capabilities, and provide recommendations for system enhancements or improvements.
- Prioritize user requirements by addressing the needs of different stakehold...
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