Job Description

Job Title: IT Operations Manager
Location:India
Employment Type: Permanent – Full Time (1 FTE)
Reports To: Global Vice President of Information Technology
Herspiegel is a global life sciences consultancy that guides pharmaceutical and biotech companies through their most decisive moments—powering commercial success and expanding patient access. From early asset strategy to launch readiness and market optimization, we help clients navigate complexity and seize opportunity. Our integrated approach brings together scientific insight, evidence strategy, deep market intuition, and executional precision to ensure brands are built to lead.
Position Summary
The IT Operations Manager is responsible for the day-to-day operational execution of corporate IT services across a multi-entity, global organisation.
The role owns operational delivery and BAU execution of service delivery, MSP management, joiner–mover–leaver (JML) processes, asset and device lifecycle management, SOPs...

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