IT Operations Platform Owner (Head IT Operations) (m/f/d)

Your Profile

Required Experience & Skills

• 15+ years of experience in IT Operations, Service Management, or Technology Operations leadership.
• Proven experience leading multi-disciplinary, international IT Operations teams.
• Strong background in IT Service Management (ITIL), IT Operations platforms, and operational governance.
• Executive-level experience with vendor management, SLA governance, and service performance management.
• Strong understanding of IT Service Continuity and Operational Resilience.
• Excellent stakeholder management and communication skills in English.
• Experience in large-scale, international environments with matrix organization.

• Nice to Have

• Relevant certifications (ITIL, IT Service Continuity / Resilience, Agile, or equivalent).
• Familiarity with cloud-based operations, DevOps, and modern monitoring practices.