Job Description

**IT Technical Support (IT Operations Support)**
**Responsibilities**
- Install, configure, and support workstation software, hardware, printers, and phones.
- Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy.
- Manage vendors and procure ongoing services.
- Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
- Provide technical support when needed.
- IT Equipment Inventory.
**Required skills and qualifications**
- Two years of experience in IT.
- Excellent customer service.
- Ability to communicate effectively with business users and IT professionals.
- Experience in a Manufacturing environment.
- Familiar with a Windows Domain Environment (Servers, Active Directory, DHCP, Print Services, Security Groups)
**Preferred skills and qualifications**
- Bachelor’s degree (or equivalent) in computer syst...

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