IT Operations & Support Technician 03F25

Overview

As an IT Operations & Support Technician, you will be a pivotal player in maintaining and optimizing our company's IT infrastructure. Your role focuses on ensuring seamless day-to-day IT support while working towards enhancing the overall IT service delivery. You will solve technical issues, manage system updates, and foster a reliable computing environment for all users. The IT Operations & Support Technician is the frontline of technical support, ensuring that our technical operations are functioning smoothly. You will collaborate closely with other IT professionals and departments to align technical solutions with business needs, driving efficiency and promoting innovation.

Responsibilities

• Provide first-line technical support to staff and troubleshoot hardware and software issues.
• Monitor IT infrastructure for issues, ensuring timely identification and resolution.
• Assist with installation, configuration, and maintenance of...