IT Operations Technicians

Duties:
• Ensure and monitor Data Central's devices and technology systems at European working sites are running smoothly.
• Follow up on operational events and collaborate closely with IDC IT staff, site staff, and suppliers.
• Ensure timely response and handling of IDC operational events to ensure smooth operations.
• Work with Senior IT leaders to identify and document the IT strategy.
• Assist Project and workstream managers in their reporting activities.
• Manage supplier relationships.
• Produce management reports in both English and Chinese formats.
• Perform database administration and maintenance.
• Manage web content updates and ensure data security and integrity.
• Provide technical support for database-related issues.

Requirements

Skills and Qualifications:

• A degree in Information Technology, Computer Science, Mathematics and Statistical Science, or a related field.

• Relevant certifications (e.g., ITIL, Co...