Job Description

About the Role

The IT Business Application Trainer is responsible for delivering training on IT Application and Process that include Oracle Fusion, DMS (Dealer Mgmt. System) & RD- DMS. This role requires a commanding teaching style and deep subject-matter expertise to inspire audiences in both traditional classroom settings and online settings.

Key Responsibilities

  • Deliver training sessions on ERP & CRM (Sales and Service), DMS and RD-DMS Application to Dealers and OJT
  • Help dealer to do data entry in ERP & CRM (SALES AND SERVICE ), DMS and RD - DMS along with complete business process knowledge
  • Devise mechanism and deploy metrics to measure training effectiveness and prepare a corrective plan to enhance the KT experience and outcome
  • Analyze the utilization and performance of ERP & CRM (Sales and Service ) and proactively satisfy the user requirements without hampering their de...

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