Job Description
**IT Process Management - ESM Functional Consultant**
**Job Description**:
Skills and attributes for success
- Strong Service Management background - particularly relating to Change and Release Management, but with in-depth knowledge and experience of Incident, Problem,
- Service Transition and Knowledge Management.
- Self-motivated achiever who gains satisfaction from providing excellent service to their customers.
- Be a positive influencer with ability to negotiate across both technical and non-technical department
- Strong analysis capability and ability to implement process definition, introduction and improvement. Excellent verbal and written communication skills are required along with the ability to discuss technical information to non-technical staff
- Demonstrates in-depth knowledge of key business processes, products and services, within agreed areas of expertise and can provide feedback and advice to key partners.
Tipo de puesto: Tiempo completo
**Job Description**:
Skills and attributes for success
- Strong Service Management background - particularly relating to Change and Release Management, but with in-depth knowledge and experience of Incident, Problem,
- Service Transition and Knowledge Management.
- Self-motivated achiever who gains satisfaction from providing excellent service to their customers.
- Be a positive influencer with ability to negotiate across both technical and non-technical department
- Strong analysis capability and ability to implement process definition, introduction and improvement. Excellent verbal and written communication skills are required along with the ability to discuss technical information to non-technical staff
- Demonstrates in-depth knowledge of key business processes, products and services, within agreed areas of expertise and can provide feedback and advice to key partners.
Tipo de puesto: Tiempo completo
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