Job Description
**IT Process & Technical Lead LATAM**:
This role has two areas of responsibility which includes IT processes and technical leadership and VIP IT support for the SET and SET-1 community based on site.
**VIP IT Support 20% -**The AZ IT VIP Service is provided to the AstraZeneca business to support our top Executive team with white glove technical support anywhere in the world they may need assistance. The VIP Global service will cover 24x7 support for this limited group of executives. The service will be provided to Mexico, Puerto Rico, Colombia, Costa Rica, Brazil, Argentina and Chile sites as a normal practice and in full synchronization with the local On Site Support technicians. However, to properly provide the VIP support, travel to alternate sites or locations may be required at any time. The service will go to the executive whenever practical. The normal hours of coverage of the service is based on the hours of the local sites where provided. However, as VIP is a 24x7 Global...
This role has two areas of responsibility which includes IT processes and technical leadership and VIP IT support for the SET and SET-1 community based on site.
**VIP IT Support 20% -**The AZ IT VIP Service is provided to the AstraZeneca business to support our top Executive team with white glove technical support anywhere in the world they may need assistance. The VIP Global service will cover 24x7 support for this limited group of executives. The service will be provided to Mexico, Puerto Rico, Colombia, Costa Rica, Brazil, Argentina and Chile sites as a normal practice and in full synchronization with the local On Site Support technicians. However, to properly provide the VIP support, travel to alternate sites or locations may be required at any time. The service will go to the executive whenever practical. The normal hours of coverage of the service is based on the hours of the local sites where provided. However, as VIP is a 24x7 Global...
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