Job Description


Genesis10 is currently seeking an IT Project Manager with our client in the financial industry located in Richmond, VA. This is a 12+ month contract position.


Responsibilities:
  • Drive our design and implement the ServiceNow Knowledge Base
  • Focus on augmenting the team by adding skills that address current bottlenecks, particularly in the migration of Knowledge management content and processes to ServiceNow
  • Migrate the knowledge related to security vulnerability remediation
  • Lead the migration of our existing content and supporting processes from current state of confluence to ServiceNow KB
  • Design how our KB will be organized in ServiceNow
  • Structure hierarchy templates
  • Define personas involved
  • Develop a plan to maintain existing content
  • Collaborate with cross-functional teams to ensure seamless integration
  • Translate existing operating routines into target environment
  • Manag...

    • Apply for this Position

    Ready to join Genesis10? Click the button below to submit your application.

    Submit Application