Job Description

ABOUT THE ROLE

​

​,

​

​

​

  • In line with the region's strategy,youdefine and manage the roadmap for the deployment ofthe ORACLEPOS (ORIONprogram),Clienteling(MyBoutiqueApp), CRM (Pioneerproject) and any other Retail-CRM applications for countries in the region (ACET(After-sales,InChanel,Tallyfi,Prodco,MyInventoryApp, etc.).​In collaboration with other regions and Global teams.​

  • You autonomously manage all stages related to the implementation of new projects, from contract negotiation, drafting functional and technical specifications, schedule management, and testing,includingthe support.​

  • You master the features of Retail-CRM tools and ensure the technical and functional consistency of the Omnichannel Retail-CRM-Digital ecosystem, including eCommerce ONE solutions, which are also a touchpoint for Pioneer, the Global Chanel Customer Data Base.​

  • You work in collaboration with the Digital tea...

    • Apply for this Position

    Ready to join CHANEL? Click the button below to submit your application.

    Submit Application