IT Risk & Compliance Analyst

Plivo is a leading technology company transforming customer engagement for some of the world’s largest B2C brands, including Uber, WhatsApp, and Zomato. Our AI agents platform, automates the entire customer lifecycle - from acquiring, engaging, and supporting customers - through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection.

With a 150+ member team based out of India & US. We are building high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world AI challenges at scale, this is where you belong.

Role Description:

The Risk and Compliance Analyst is pivotal in ensuring that Plivo remains compliant with various international standards, including but not limited to SOC2, PCI, HIPAA, GDPR, CPRA, and the Data Privacy Framework. This role involves not only identifying risks but also proposing solutions and ensuring ...