Job Description

  • Collaborate with the Installed base and field service engineering teams to gather and analyze field failure data necessary to effectively monitor and identify product quality improvement.
  • Lead field failure data collection and cleansing of X-Ray Tubes and generators in the Installed Base.
  • Connect with service field engineers to gather product failures information.
  • Review product machine data and service records to support classification of the field failure mode as well as root cause analysis (RCA).

Qualifications

  • Bachelor s degree in engineering, Science or related area
  • Competence with MS office (Excel, PowerPoint, etc.)
  • Familiarity with SQL, visualization tools (E.g. Tableau, PowerBI)
  • Excellent interpersonal communication and col...

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