IT - SAAS Support Professional

Job Description: Role Responsibilities:

• Develop, Configure and maintain the Exactly Incent, Connect and Extend platform to meet the evolving needs of the organization. This includes setting up new plans, credit rules, Formulas, connect pipelines and workflows.
• Design, develop and test reports & dashboards
• Coordinate with Exactly support team to implement and deploy the changes in one environment to other environment.
• Collaborate with cross-functional technology teams to ensure seamless integration between Exactly Connect and other systems (Salesforce etc.).
• Create documentation and resources to assist users in understanding and utilizing the system effectively.
• Work closely with stakeholders to understand business requirements and implement customizations or enhancements within Exactly Connect to meet those needs.
• Provides technical support, troubleshooting, and guidance on Exactly applications.
• Mana...