IT Senior Systems Engineer

Qualifications

• College Degree
• 3+ years in IT hands on networking, routing, and switching - not just Help Desk or Service Desk
• Experience with server and desktop/laptop support
• Knowledge of switches and routers and CISCO devices
• Reading and creating network diagrams
• Experience with cloud infrastructure is a plus
• Amenable to work Onsite (Clark Pampanga)
• IMPORTANT: PLEASE UPDATE YOUR CV TO CLEARLY INDICATE YOUR CISCO EXPERIENCE AND NETWORK EXPERIENCE.

Responsibilities

• First point of contact of the IT Services Support and Operations team.
• First level incident and service requests. Monitor availability and continuity of IT services.
• Coordinate with other teams like IT Asset Management Team and audit teams and implement planned actions to increase customer satisfaction.
• Implement service specific technology migration and upgradation plan.
• ...