Job Description

We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.

The Service Coordinator is the main backbone of the Service Delivery Team, assigning tasks and making sure that all our techs and engineers are working efficiently and scheduled properly to make sure all our work is flowing along nicely and clients are supported.

The Service Coordinator works closely with the Director of Operations to help the team deliver the best results possible and helps them grow along the way.

Work Schedule: Mon - Fri, 8:00 PM - 5:00 AM PHT

About the Job

RESPONSIBILITIES & TASKS

DEVELOPMENT/USE OF OUR PSA

  • Use our PSA/Ticketing System to manage and monitor all Client-facing activity
  • Schedule and Assign the Work-Load Across our Team so they are working efficiently
  • Continually look for ways to improve processes within ...

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