Job Description
IT Service Delivery Analyst
This position supports Application Management Services (AMS), collaborates with infrastructure teams, and ensures adherence to service level agreements (SLAs). The analyst will be responsible for incident management, service monitoring, and driving operational excellence through data-driven insights and proactive service enhancements.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world!
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
Incident Management & Support
+ Serve as the main p...
This position supports Application Management Services (AMS), collaborates with infrastructure teams, and ensures adherence to service level agreements (SLAs). The analyst will be responsible for incident management, service monitoring, and driving operational excellence through data-driven insights and proactive service enhancements.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world!
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like:
Incident Management & Support
+ Serve as the main p...
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