Job Description

HCLTech is a global technology company. Our team delivers industry-leading capabilities centered around digital, engineering, cloud and AI.

We're looking for an Operations Manager to join our service delivery team in Garcia N.L

  • Provide 24x7x365 Tier 1 support as the single point of contact for all IT incidents and service requests.
  • Ticket intake, categorization, resolution, escalation and closure using customer-approved ITSM tools are key responsibilities.

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