Job Description

A leading IT services firm in Kuala Lumpur is seeking a Sourcing Lead for full-time technical support. The successful candidate will provide assistance for computer systems, troubleshoot issues remotely, and interact with customers via multiple channels. Key responsibilities include guiding customers through problem-solving, logging incidents, and suggesting improvements. With a focus on maintaining customer satisfaction, the role offers a competitive salary ranging from MYR 4,500 to MYR 9,500 per month.
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