Job Description

A leading IT support provider in Kuala Lumpur seeks a dedicated individual for frontline IT support. The role focuses on diagnosing and resolving hardware, software, and network issues while managing incidents through effective communication with users. Candidates should possess a diploma in Computer Science or related fields, be Malaysian citizens, and demonstrate strong customer service skills. The position demands flexibility, including support during weekends and public holidays, and adherence to ITIL processes.
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