Job Description

Target pay rate: 7,000 AED

Job Title: IT Service Desk / Field Service Engineer

Location: Abu Dhabi

Work Schedule: Shift-based, 6 days per week

Employment Type: Contract (3 months – extendable)

Position Summary

We are seeking a skilled and customer-focused IT Service Desk / Field Service Engineer to join our technology team. The role requires on-site support, ensuring seamless IT service delivery across our organization. The ideal candidate will be comfortable working in a high‑paced environment, with a strong commitment to delivering outstanding technical support to end‑users.

Key Responsibilities Service Desk Support
  • Provide first- and second-line technical support to end-users via phone, email, and ticketing system.
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Install, configure, and maintain end-user devices (laptops, desktops, mobile ...

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