IT Service Desk Engineer- L1

Job Overview

We are EIL Global, a company providing managed IT services in the Asia Pacific and EMEA across various technologies such as desktops, servers, networks, and data centre technologies. We are headquartered in Adelaide, Australia, and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for a Service Desk L1 professional to assist our clients on a full‑time remote project based in the Philippines.

Work Timings & Location

Work Timings: 8:00 AM – 6:00 PM PHT (Philippine time)

Location: Remote

Job Description

Responsibilities include supporting clients via remote channels, diagnosing and troubleshooting hardware, software, and operating system issues, and performing installation & uninstallation of applications.

Technical Skills

• 3–4 years of experience providing IT infrastructure field support, including troubleshooting hardware, software, and operating system ...