Job Description
**Description**
* Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow).
* Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals.
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* Serve as the initial point of contact for all IT support requests, incidents, and inquiries via phone, email, or ticketing system (ServiceNow).
* Troubleshoot and resolve hardware, software, and network issues on laptop and other peripherals.
<...
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