IT Service Desk

🌟 We're Hiring: IT Service Desk! 🌟

We are seeking a proactive and detail-oriented IT Service Desk professional to provide exceptional technical support and ensure seamless IT operations. The ideal candidate will possess strong problem-solving skills, a customer-focused attitude, and the ability to work effectively in a team environment.

📍 Location: Singapore, Singapore


⏰ Work Mode: Work From Office


💼 Role: IT Service Desk

What You'll Do:


🎯 Provide first-line technical support for hardware and software issues.


🛠️ Troubleshoot and resolve IT-related incidents promptly.


📞 Assist users via phone, email, or in-person with technical inquiries.


🔍 Document issues and solutions in the ticketing system.


📈 Monitor system performance and escalate issues as necessary.


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