IT Service Desk Support Co-op

Overview

RWDI’s Guelph office is currently accepting applications for the position of an eight-month , IT Service Desk Support Co-op beginning May 2026.

Department and Employment Details

Department: Information Services

Employment Type: Fixed Term Contract

Location: Guelph, ON

Responsibilities

• Work with the latest and greatest technology
• Provide Level 1 phone support. Respond to emails, voice mails, and walk-in customers
• Act as the single point of contact to resolve end user incidents and service requests
• Configure, install, maintain, and troubleshoot desktop issues
• Manage user accounts and permissions
• Work in a dynamic and busy environment, that provides new experiences every day
• Develop customer relations skills

Skills, Knowle...