Job Description

WE’RE HIRING: IT SERVICE DESK SPECIALIST

Location: BGC, Taguig City | 100% Onsite

Step Up Your IT Career in a Global Environment!

Do you

have a solid background in tech support and a passion for delivering world‑class IT service? We’re looking for an experienced IT Service Desk Specialist who’s ready to make an impact and grow in a dynamic, fast‑paced workplace!

What You’ll Be Doing:

  • Troubleshoot and resolve hardware/software issues
  • Support end‑users across desktop, applications, and networks
  • Manage IT tickets efficiently using best‑in‑class tools
  • Collaborate with cross‑functional teams and escalated issues when necessary
  • Deliver top‑notch service and clear communication to internal clients

What We’re Looking For:

  • At least 3 years of total BPO experience
  • Minimum 2 years in IT Service Desk / Helpdesk /
  • Technical Support (under BPO or...

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