IT Service Desk Technician

Technical Support Specialist

We are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical assistance to our clients. The ideal candidate will have strong problem-solving skills, prior help desk experience, and a degree in IT.

• Troubleshoot technical issues via phone, email or chat.
• Monitor ticketing systems for new inquiries and escalate complex issues to senior support teams as needed.

The successful applicant will be required to work collaboratively with cross-functional teams to resolve client concerns efficiently. If you possess excellent communication skills, the ability to think critically and remain calm under pressure we encourage you apply.
Fabricate an attractive employment package including AED 5000 salary and opportunities for professional growth within the organization.