Job Description

  • Enjoy exclusive staff discounts using our reward
    platform Gift Garage

  • Great working environment in a highly successful
    national team

  • Plenty of growth, training and opportunity for the
    right person

    • We are currently progressing through a substantial evolution in
    both IT infrastructure and business growth. We are currently
    seeking a motivated IT Service Desk Technician to
    join our National IT Team! This role will be based
    in Burwood, VIC.

    About the opportunity:


    This role will be responsible for resolving IT issues,
    maintaining accurate data and ensuring that service level
    agreements are maintained. The successful candidate will undertake
    the below:

  • Perform the primary role of IT phone support by ensuring all
    inbound calls are answered and logged in a timely manner

  • Receive inbound IT support requests via phone, email or
    ticketing syst...

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