Job Description

IT SERVICE ENGINEER

ROLE

  • Manage systems running applications and database systems including storage, monitoring & backup responsibilities
  • Operate solutions and systems using industry standard tools (Automation, Monitoring, Log analyser).
  • Perform security maintenance on the system in line with the company’s global policies
  • Maintain the CMDB of all IT related items
  • Configure and operate the solution monitoring tools
  • Collaborate with global teams across south America and the world
  • Report on system health and escalation issues if needed
  • Maintain the DRP location and support the SLA enforcement of the solution
  • Manage IT vendor contracts
  • Perform capacity planning, system patching, backups
  • Ensure protection of machines through the use of antivirus, host based IPS and other
  • Review of operational and security logs

PROFILE

  • P...

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