IT Service Management Platform Engineer

Role-ServiceNow

Experience- 4-6 years

Location-Chennai

Walk In Drive

07/Feb/2026 (Saturday)

Location-Tata Consultancy Services Ltd, Ozone Techno Park, No-2/1 Abu Garden, Old Mahabalipuram Road, Navalur, Chennai - 600130.

Responsibilities:

· Responsible for interacting with customers and stakeholders for requirement gathering.

· Responsible for developing/administering technical solutions on the ServiceNow tool platform to satisfy the business needs of the IT department and beyond.

· Implementations and enhancements of Service Catalog, Workflows, Flow designers, Incident, Problem, Change, Knowledge management and CMDB modules.

· Experienced in designing a Robust CMDB Following the CSDM Framework based on analysis of AS IS CMDB and ITSM Process, Field Mapping and Data Standardization,

· Impleme...