IT Service Manager

Key Responsibilities

• Manage IT Infrastructure. Oversee networks, servers and operating systems to ensure seamless functionality.

• Lead IT infrastructure projects. Drive implementation efforts while meeting timelines and staying within budgets.

• Support the software development team with an appropriate system and development tools infrastructure.

• Develop IT policies. Create and enforce disaster recovery plans, data security protocols, and network security protocols.

• Supervise IT staff. Provide training, leadership, and support to ensure team effectiveness.

• Troubleshoot issues. Resolve technical challenges to minimize downtime and improve system performance.

• Collaborate with stakeholders. Identify technology solutions that align with business goals and objectives.

• Oversee upgrades. Manage system updates, software development, and lifecycle p...