IT Services Operations

Job Description
The IT Services Operations plays a critical role in bridging the gap between business needs and product delivery. This position involves analyzing business processes, gathering and defining product requirements, and ensuring the successful delivery of products or services that meet strategic objectives. The IT Services Operations works closely with cross-functional teams, including product managers, developers, and stakeholders, to drive product enhancements and optimize service delivery.

Key Responsibilities

• Requirement Gathering & Analysis: Collaborate with business stakeholders to collect, analyze, and document detailed product and service requirements. Translate business needs into clear, actionable specifications.
• Product Delivery Coordination: Support and coordinate product delivery activities, ensuring alignment with business goals, timelines, and quality standards. Facilitate communication between business units and technical te...