Job Description

Position Summary MedPharm is the world’s leading contract provider of topical and transdermal product design and development services, with clients across the globe.


We are seeking an experienced IT Support Lead to join our Information Technology team and deliver exceptional customer service both locally and remotely.


This is a full-time, permanent role based in Guildford, with regular collaboration with our US facility in North Carolina.


Essential Functions   Administer Chromatography Data Systems (CDS) such as Empower, including user account management, backup, and archiving.

  •   Support and configure lab-specific systems, including Empower and LAC/E.
  •   Collaborate with QA and laboratory teams to ensure data integrity and compliance with audit trail requirements.
  •   Coordinate with vendors for system upgrades, patches, and service-level agreements.
  •     Implement and maintain validated st...

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